Strategies, policies, objectives and results
Ethics, integrity and responsibility are the guiding values in all our activities, in respect for people, the environment and the company as a whole
Driven by the desire to pursue responsible development of our business, we have defined an integrated strategy able to combine business growth and financial solidity with the principles of social and environmental sustainability, creating long-term value.
Sustainable growth, enhancement of human capital, reduction of direct and indirect environmental impacts and attention to social issues are the four areas of responsibility in which we have incorporated targets and projects for the responsible development of the group and our stakeholders.
In order to effectively incorporate the four strategic areas in all our activities, we have employed specific group policies.
The Group Sustainability Policy was created with the objective of governing our direct impacts, by identifying the roles, responsibilities and priority sustainability issues. Based on the 10 principles of the Global Compact, the Policy applies to all group companies, by integrating with all other guidelines, procedures, directives and provisions connected with the areas identified.
The priority themes of the Policy
The Group ESG Policy was drafted with the objective of effectively managing our indirect socio-environmental impacts, thanks to the integration of environmental, social and governance (ESG) criteria in our financing, investing and advisory model.
As proof of our commitment to integrating sustainability in the group’s business and financial strategies, we have included some quantitative sustainability targets in the strategic plan.
The targets have also been defined with the objective of contributing to the attainment of 6 of the 17 Sustainable Development Goals for the generation of positive change at global level.
Sustainable growth | |
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Development of human capital | |
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Attention to social issues | |
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Reduction in direct and indirect environmental impacts | |
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1. Target adjusted from the original (92%) |
SDG | AREA | OBJECTIVES TO 2023 | 30/06/2021 |
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Quality education |
Training hours: up 25%, to enhance employees’ competences | Up 71% vs 30/6/19 |
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Gender diversity | Approx. 50% of female candidates to be considered for new hirings | Procedures to guarantee equal representation in staff selection and promotion processes (including specifications for head-hunters) now implemented |
All suitable female candidates to be considered for internal promotions | |||
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Responsible investing | AM: 100% of new investments screened using ESG as well as financial criteria | 98.8% |
40% of total affluent79 clients’ portfolios now invested in qualified ESG funds (SFDR Article 8/9)80 | +33% | ||
Contributing to growth | €700m to be invested in outstanding Italian SMEs | €140m already invested | |
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Support to local community |
€4m per year in projects with positive social/environmental impact | Approx. €7.3m in FY 2020-21 |
MB Social Impact Fund: AUM increase ≥ 20% | AUM up 43% versus 30/6/19 | ||
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Sustainable procuremen | 40% of procurement expenses screened using ESG criteriat | 40% of procurement expenses screened using ESG criteria81 |
Clients | Customer satisfaction:
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CSI @81, NPS @43 CSI @88.5 NPS @62 |
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Reducing direct impact on environment |
94%85 energy from renewable sources |
94% energy from renewable sources |
27%86 reduction in CO2 emissions | CO2 emissions down 15% | ||
Hybrid cars @90% of the Mediobanca Group’s float in Italy | 28% of hybrid cars | ||
Supporting transition to clean energy | Green bond issued: €500m | First Mediobanca green bond issued (1/9/2020) | |
RAM: carbon neutral to be issued | RAM Stable Climate Global Equities carbon neutral fund issued | ||
CheBanca! green mortgages up 50% | CheBanca! green mortgages >5X vs FY20 |
79. Affluent segment: deposits between €50,000 and €500,000
80. Target revised upwards from the original (30% of client portfolios to consist of ESG products) which was comfortably achieved, even following the introduction of the SFDR obligations
81. Suppliers that have completed the CSR section of the form contained in the Group’s List of Suppliers. This involves merely recording information which does not affect the choice of supplier when decisions are made regarding them
82. Premier, i.e. clients in the affluent (with deposits of between €100,000 and €500,000) and the Wealth Management segment (deposits >€500,000)
83. CSI and NPS revised upwards versus original targets: CSI (Customer Satisfaction Index) @73, NPS (Net Promoter Score) @25
84. NPS revised upwards versus original target: NPS @55
85. Target adjusted from the original (92%)
86. For Scope 1 + Scope 2 Market-based, named users. Target adjusted from the original (15%)